Terms & Conditions
Terms & Conditions
Anthony W Design/XAWD sells wallpaper and wallpaper samples for private and commercial use. By using our website and/or purchasing a product from the website, you agree to and are bound by the terms and conditions of sale below.
This website is owned and operated by
XAWD
15849 North 37th Street, Phoenix, AZ 85032
Phone: 623-777-9924
Email: hello@anthonywdesign.com
ORDERS AND ORDERING
You must be at least 18 or over to shop from AnthonyWDesign.com. If you are not 18 years old, you need your parent or legal guardian’s approval before submitting your purchase.
Once you have completed your purchase we will send you an order confirmation to the email address that you have provided. Your order confirmation includes a summary of the products that you have purchased, price breakdown, invoice- and delivery address, and the type of delivery you have chosen.
Please don’t hesitate to get in touch with us if you have any questions regarding your order. You can reach us at 623-777-9924 or hello@anthonywdesign.com.
We don’t save your personal details for anything other than completing your order. You have the right to request all information stored about you. For more information regarding your personal information, please read our privacy policy.
DELIVERY INFORMATION
The following delivery timeframes encompass both production and shipping periods. Once your order is dispatched, we will send you an email containing tracking details. Please note that some countries may require local customs and duties to be paid to the courier upon or before delivery. For specific information about your country, consult your local authorities.
We typically manufacture and ship your order on the next business day.
Production: 2-4 business days
Delivery: 3-10 business days
Please be aware that orders placed during weekends and holidays (bank holidays or "red days") will be processed on the subsequent business day.
If there is a production delay (applicable to custom-made murals), you have the option to cancel your purchase at no additional cost.
We are not responsible for any delays caused by the logistics company. However, our customer service team is always available to assist you.
Be advised that during promotional campaigns, production and delivery times may be extended.
PRICES
We reserve the right to update our prices at any time. Despite our best efforts, a small number of our products may occasionally be mispriced. In such cases, we are not obligated to provide the products at the incorrect price. We will reach out to you to confirm whether you wish to proceed with the order at the correct price. If we cannot contact you, or if you decide not to continue with the order at the correct price, we will cancel your order and refund the amount you have paid.
WALLPAPER COLORS
Product images may differ from the actual product, and we cannot guarantee that the displayed image perfectly matches the wallpaper's exact color and scale. Colors in images may also vary across different electronic devices, such as Macs, PCs, tablets, and smartphones. To ensure color accuracy, we recommend ordering a sample of your chosen wallpaper before purchasing multiple rolls. We reserve the right to update product descriptions and imagery as needed without prior notice.
RETURNS AND COMPLAINTS
As our wallpapers are custom-made to fit your wall, they cannot be returned.
However, you can cancel an order before it enters the production stage. We typically manufacture and ship orders on the next business day. To cancel your order, please contact our customer service team promptly.
We offer a one-year guarantee. The product guarantee covers initial errors, meaning any defects present in the product upon delivery. Faulty or damaged products received will be returned and exchanged at no additional cost.
We will not compensate for extra costs that may arise during installation, such as additional labor or materials. Customers are responsible for inspecting the product before installation. We do not provide reimbursement for incorrect installations. In the event of a dispute, we will adhere to the recommendations of the public complaints committee.
Privacy Policy
Last updated: June 27, 2023
XAWD ("we," "us," “AWD” or "Anthony W Design") is committed to protecting the privacy and personal information of individuals who visit our website or use our services. This Privacy Policy outlines how we collect, use, store, and disclose information when you interact with our website or engage with our interior design services. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information: When you contact us, subscribe to our newsletter, or engage in our services, we may collect personal information such as your name, email address, phone number, and mailing address. We may also collect additional information if required to provide you with our services.
1.2 Log Files: Like many websites, we may automatically gather certain information and store it in log files. This information may include your IP address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
1.3 Cookies and Similar Technologies: We may use cookies and similar technologies (such as web beacons) to enhance your experience on our website, personalize content, analyze trends, and administer the website. You can manage your cookie preferences through your web browser settings.
2. How We Use Your Information
2.1 Providing Services: We use the information we collect to provide you with our interior design services, communicate with you, respond to your inquiries, and fulfill your requests.
2.2 Marketing and Communication: With your consent, we may send you promotional materials, newsletters, updates, and other information related to our services. You have the option to unsubscribe from these communications at any time.
2.3 Analytics and Improvements: We may use the collected information to analyze trends, track website usage, improve our website and services, and customize your experience.
2.4 Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
3. Information Sharing and Disclosure
3.1 Service Providers: We may engage trusted third-party service providers to assist us in delivering our services, maintaining our website, or conducting business operations. These service providers have access to the information necessary to perform their tasks on our behalf and are obligated to protect your information.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website if such a transfer occurs.
3.3 Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.
4. Data Security
We take reasonable measures to protect the security of your information and prevent unauthorized access, use, or disclosure. However, please be aware that no data transmission over the internet or storage system can be guaranteed to be 100% secure.
5. Links to Third-Party Websites
Our website may contain links to third-party websites. We do not control or endorse the privacy practices of these websites. We encourage you to review the privacy policies of these third-party websites before providing any personal information